| * | Applebee's in Methuen, MA. They really should get electronic pagers for guests waiting to be seated so they don't get guests mixed up. Also, I appreciate the respect that a waitress/waiter calls a white male "sir" but don't appreciate that the waitress/waiter calls his (non-white) spouse "hun". | Male between 26 and 55 | 01-02-09 |
| * | i recently ate at the applebees off of 309, i told the waiter i wanted my buffalo wings well done and when i recieved them, blood was still coming off the meat. the skin was still soft and i almost threw up. the waiter took so long to come back to the table to check on us. | Male between 26 and 55 | 01-03-09 |
| * | Dear Manager,
I just got back from your eating establishment and have some concerns that I feel I should discuss with you.
We arrived at about 5 pm ish, a bit before a bit after, and got seated, in a standard in the industry I would imagine. I felt like the wait was too long, take it or leave it. When I use the term I, I mean my sister and mom. Semantics. I ordered a steak and shrimp, medium. My sister ordered a steak medium well, and my mom ordered a salad with chicken. A fair survey of your menu, I thought.
My steak came out well done (and that is a no no for a steak, it becomes like whit leather and the flavor goes away, I’ve never heard of a restaurant that would even cook a steak well done even if asked).
My sister’s steak came out medium (she ordered medium well) again not what she ordered and the waitress should have suggested a different level of cooking to preserve the flavor and keep the customer happy.
My mom’s salad, well, it wasn’t leafy, it had all the ends, like you had run out of lettuce, frankly, she couldn’t even eat it. This all cost some 50 bucks, plus a tip.
Oh, forgot, I ordered an Alaskan ale, guess what, you don’t carry it anymore but it’s still on the menu. They gave me some God awful substitute (and charged me for it) and thought wow, averted that disaster.
You may ask why I didn’t complain, well, I am, to you, and I wanted to let you know that I am the Scribe for the Knights of Columbus, Council 801. I was and am tasked with finding a Christmas party site. You failed in a very bad way you gave us (KofC) a perfect reason not to even consider your restaurant for our Christmas Party.
Worthy Sir Knight,
| Male between 26 and 55 | 04-04-09 |
| * | CHEYENNE WYOMING
Dear Manager,
I just got back from your eating establishment and have some concerns that I feel I should discuss with you.
We arrived at about 5 pm ish, a bit before a bit after, and got seated, in a standard in the industry I would imagine. I felt like the wait was too long, take it or leave it. When I use the term I, I mean my sister and mom. Semantics. I ordered a steak and shrimp, medium. My sister ordered a steak medium well, and my mom ordered a salad with chicken. A fair survey of your menu, I thought.
My steak came out well done (and that is a no no for a steak, it becomes like whit leather and the flavor goes away, I’ve never heard of a restaurant that would even cook a steak well done even if asked).
My sister’s steak came out medium (she ordered medium well) again not what she ordered and the waitress should have suggested a different level of cooking to preserve the flavor and keep the customer happy.
My mom’s salad, well, it wasn’t leafy, it had all the ends, like you had run out of lettuce, frankly, she couldn’t even eat it. This all cost some 50 bucks, plus a tip.
Oh, forgot, I ordered an Alaskan ale, guess what, you don’t carry it anymore but it’s still on the menu. They gave me some God awful substitute (and charged me for it) and thought wow, averted that disaster.
You may ask why I didn’t complain, well, I am, to you, and I wanted to let you know that I am the Scribe for the Knights of Columbus, Council 801. I was and am tasked with finding a Christmas party site. You failed in a very bad way you gave us (KofC) a perfect reason not to even consider your restaurant for our Christmas Party.
Worthy Sir Knight,
| Male between 26 and 55 | 04-04-09 |
| < Prev Next > |
|
